“Recruitment Training for a Virtual World”April 12, 2021
On April 12, 2021, the firm's Chief Human Resources Officer was quoted in Society for Human Resource Management (SHRM) discussing recruitment in a virtual world and how the firm is handling recruiting, hiring, and training during these unique times.
As the COVID-19 pandemic forced everyone into virtual environments, the firm quickly adapted its processes to interview and onboard virtually. "Our current interview process includes a behavioral-based panel interview, so our first step was to train our interviewers on utilizing video meeting platforms to conduct this style of face-to-face interview," the firm's Chief Human Resources Officer said. She further explained that this involved training on how to use the platform as well as how to adapt it to the firm’s existing process.
The firm also creates individual video calls for each stage of the interview. When candidates reach the panel phase, the firm uses the waiting room feature to ensure all interviewers are in the virtual room prior to bringing the candidate in.