Marshall Gerstein Earns ClearlyRated’s 2023 Best of Legal Award for Service Excellence
Marshall, Gerstein & Borun LLP is proud to announce that we have earned the Best of Legal Award for providing superior service to our clients. ClearlyRated's Best of Legal® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by clients. 2023 Best of Legal winners have a Net Promoter®️ Score 2.5 times higher than the legal industry average. Marshall Gerstein received satisfaction scores of 9 or 10 from 74.1% of our clients surveyed, significantly higher than the legal industry’s average of 43% in 2022.
Clients note that Marshall Gerstein:
- “…is very flexible and readily adapts to our ever-evolving ways of working. They are interested in understanding our business and how to add value. And of course, they consistently deliver quality work at good value.”
- “…patent and trademark attorneys at Marshall Gerstein are experienced, responsive and cost-efficient. They are consistently professional in their communications and current with respect to developments in IP law. It is truly a pleasure to have worked with the attorneys at Marshall Gerstein for almost 20 years.:
- “…provides down-to-earth pragmatic approaches combined deep and reasoned analysis.”
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality.
About Best of Legal™
ClearlyRated's Best of Legal® Award recognizes law firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program helps service leaders differentiate in a crowded marketplace, and provides prospective clients with an added layer of assurance as they vet legal service providers. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.