Marshall Gerstein Earns ClearlyRated’s 2024 Best of Legal Award for Service Excellence
Marshall, Gerstein & Borun LLP is proud to announce that we have once again earned the Best of Legal Award for providing superior service to our clients. ClearlyRated's Best of Legal® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by clients. 2024 Best of Legal winners have a Net Promoter®️ Score 2.5 times higher than the legal industry average. Marshall Gerstein received satisfaction scores of 9 or 10 from 75% of our clients surveyed, significantly higher than the legal industry’s average of 37% in 2023.
“The attorneys and staff I work with at the firm make my job much easier by understanding my organization's needs”
“Our MGB team is highly qualified, pleasant to work with, efficient and takes an interest in the success of our organization.”
“That they took the time to understand our complex and unique business.”
“The relationships with attorneys/paralegals and their care/diligence in managing our work is extremely important to us and the people we work with at MG do this well.”
“The high quality of your service, your reasonable price, your attorneys' deep understanding of the technology and our Long-term and stable relationship.”
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality.
About Best of Legal™
ClearlyRated's Best of Legal® Award recognizes law firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program helps service leaders differentiate in a crowded marketplace, and provides prospective clients with an added layer of assurance as they vet legal service providers. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.